WP Shopping Cart Troubleshooting

Can’t Remove an Item from the Shopping Cart

Make sure you haven’t included special characters like apostrophe (‘) in your product name.

The Price Shows up as $0.00 in the Shopping Cart

Make sure you have entered the Price to two decimal places and didn’t put any symbols or characters. eg. 10.00 or 6.70 or 1999.95 etc (Do not put currency symbol in the price field)

NextGen Gallery doesn’t show the “Add to Cart” buttons correctly

• Make sure the wp eStore template file is in the “view” directory of NextGen Gallery.
• You using something similar to the following to display the gallery:

nggallery id=1 template=wp-eStore]

Variation Control Not Working

Please make sure your theme’s “footer.php” file has a call to the wp_footer() function of WordPress or it won’t add the javascripts in the footer. Many themes are not designed according to WordPress standard and causes problems. Simply add the following line in your “footer.php” file to solve this:

Add to Cart Button Not Showing in IE

This usually happens when the theme has some CSS issue. If you do the theme testing explained on this page then it will reveal the issue:

• Theme and plugin conflict test

The Workaround

If you don’t want to change your theme then open the “wp_shopping_cart.php” file and do the following.

1) Search for the following piece of code string:

<object>

When you find it just delete this string. There will be a few occurrences so do the same for all of them.

2) Search for the following piece of code string:

</object>

When you find it just delete this string. There will be a few occurrences so do the same for all of them.

Save and upload this file and it should fix that issue.